Austria - Digital Platform Observatory

GPA-djp - crowdworkers

In January 2019, GPA – djp, the Austrian union of private sector employees, printing, journalism and paper, decided to open its membership to crowdworkers - crowdwork is a particular type of platform work that aims to organise the outsourcing of tasks to a large, global pool of online workers. The union decided to do so […]

SMART

Smart ("Société Mutuelle pour Artistes") is a social enterprise created in 1998. Since January 2017, it is a cooperative. Smart offers its members a solution to create their salaried employment as well as a range of shared services in various fields. Smart offers advice, training and tools to accompany the development of the professional activity […]

FairCrowdWork.at

FairCrowdWork is a joint project of IG Metall, the Austrian Chamber of Labor, the Austrian Trade Union Confederation, and the Swedish white collar union Unionen in association with research and development partners Encountering Tech and M&L Communication Marketing. FairCrowdWork collects information about crowd work, app-based work, and other "platform-based work" from the perspective of workers […]

Austrian collective agreement for couriers

The collective agreement for bicycle couriers and food delivery operators was negotiated between the Austrian Transport and Services Union Vida and the Association for freight transport with the Austrian Chamber of Commerce. The agreement, finalised in September 2019 and entered into force on 1st January 2020, was the first collective agreement for bicycle couriers in […]

Austrian workers' council at Foodora

When the platform first arrived in Austria in the autumn of 2015, most couriers were directly employed under traditional contracts of service. As a result, the platform’s workforce felt closely involved in the operations of the company, and enjoyed perks such as access to a local garage which served as a place to look after […]